Privacy Policy
Last updated: 2026-03-28
Introduction
Grove Spark ("we", "our", or "us") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or engage our electrical services in Chatswood and the broader North Shore area.
Information We Collect
We may collect personal information that you voluntarily provide when contacting us for a quote, booking a service, or submitting an enquiry. This may include your name, phone number, email address, property address, and details about your electrical service requirements. We may also collect non-personal information through cookies and analytics tools, including browser type, device information, and pages visited.
How We Use Your Information
We use the information we collect to respond to your enquiries, provide electrical services, send appointment confirmations and follow-up communications, improve our website and service offerings, and comply with legal obligations. We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Information Sharing
We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential. We may also disclose your information when required by law or to protect our rights and safety.
Data Security
We implement reasonable security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can configure your browser to refuse cookies, though this may limit some website functionality.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Your Rights
You have the right to access, correct, or request deletion of your personal information held by us. To exercise these rights, please contact us using the details below.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Grove Spark
Unit 5/1 Talavera Rd, Macquarie Park NSW 2113
Phone: 0484 301 155
Website: https://www.grovespark.com.au/electrician-sydney/north-shore/chatswood/