Privacy Policy

Last updated: 2026-03-28

Introduction

Grove Spark Electrical Services ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes personal data such as your name, email address, phone number, and mailing address that you voluntarily provide when you contact us or request a quote for electrical services. We may also automatically collect certain information when you visit our site, including your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.

Use of Your Information

We may use information collected about you to respond to your enquiries and provide customer service, to send you information about our electrical services, to improve our website and service offerings, to comply with applicable laws and regulations in New South Wales and Australia, and to protect our rights and the safety of others.

Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this Privacy Policy. We may share information with trusted third parties who assist us in operating our website and conducting our business, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law or protect our rights.

Third-Party Services

Our website may contain links to third-party websites and services, including Google Maps, social media platforms, and weather services. These third-party sites have their own privacy policies, and we have no responsibility or liability for the content and activities of these linked sites. We encourage you to review the privacy policies of any third-party sites you visit.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can choose to disable cookies through your browser settings, although this may affect some features of the site. We do not use cookies for advertising or behavioural tracking purposes.

Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your Rights

Under the Australian Privacy Act 1988 and the Australian Privacy Principles, you have the right to access the personal information we hold about you, to request correction of any inaccurate information, and to make a complaint about our handling of your personal information. To exercise these rights, please contact us using the details below.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Grove Spark Electrical Services
Unit 5/1 Talavera Rd, Macquarie Park NSW 2113
Phone: 0484 301 155
Website: www.grovespark.com.au

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.