Privacy Policy

Last updated: 2026-04-06

1. Introduction

Grove Spark Electrical Services ("we", "us", or "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We may collect personal information that you voluntarily provide when you contact us, request a quote, or engage our electrical services. This may include your name, email address, phone number, property address, and details of the electrical work required. We also collect non-personal information automatically, such as browser type, pages visited, and time spent on our site, for analytics purposes.

3. How We Use Your Information

We use the information we collect to respond to your enquiries, provide and improve our electrical services, send service confirmations and follow-up communications, comply with legal obligations, and improve the functionality of our website. We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as required by law or to provide services you have requested.

4. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how visitors use our site. You may choose to disable cookies through your browser settings, though this may affect certain features of our website.

5. Third-Party Services

We may use third-party services such as Google Maps, Google Analytics, and other embedded tools to improve our website and services. These third parties have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of these third-party services.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Under Australian privacy law, you have the right to access, correct, or request deletion of personal information we hold about you. To exercise these rights, please contact us at service@grovespark.com.au or call 0484 301 155. We will respond to your request within a reasonable timeframe.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact Grove Spark Electrical Services at:

Unit 5/1 Talavera Rd, Macquarie Park NSW 2113
Phone: 0484 301 155
Email: service@grovespark.com.au
Website: https://www.grovespark.com.au/electrician-sydney/north-shore/st-ives/